Privacy Policy for Frostchillnari
Effective from January 4, 2025
At Frostchillnari, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make purchases on our website. We are committed to maintaining the confidentiality of your personal data and ensuring a secure online experience.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, payment information (e.g., credit card number), and other details you provide when placing an order or creating an account.
- Non-Personal Information: This includes data about your browsing activity, such as your IP address, device type, browser type, and usage patterns on our website (e.g., pages visited, time spent on the site).
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, payment, and customer service.
- Communication: To send you order confirmations, shipping updates, promotional offers, and other communications related to your purchases or our services.
- Improve Our Services: To enhance your shopping experience, improve our website, and personalize the content and offers we provide.
- Security: To protect against fraud, ensure the security of our website, and comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us with processing orders, payments, shipping, and customer service. These companies are contractually obligated to use your information only to perform their services for us and are prohibited from using it for other purposes.
We may also share your personal information in the following situations:
- If required by law or to protect our rights and property.
- In the event of a business transfer, such as a merger or acquisition.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL (Secure Socket Layer) encryption technology to secure your payment transactions and personal details. While we strive to protect your data, please note that no method of data transmission over the internet is completely secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and analyze usage patterns to improve our services.
You can control cookies through your browser settings. Disabling cookies may impact your ability to use some features of our website.
6. Your Rights
As a customer, you have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can update or correct any inaccurate personal data.
- Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time. You can do so by clicking the “unsubscribe” link in promotional emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of this policy. By continuing to use our website after any changes, you accept the updated terms of the Privacy Policy.